Paul Mitchell Sacks Ltd offer a product refund service within 30 days of order date. The product must be in good condition with minimal damage to product packaging. Return carriage is not included in product refund.
If a product is exchanged, we may offer a discounted or free return delivery with selected orders.
If product carriage has not been organised and the order is cancelled, we will provide a full refund on selected orders, however if product delivery has been arranged carriage cancellation fees will not be covered by Paul Mitchell Sacks Ltd.
If a product is damaged or return is initiated 30 days after order date then you will not be eligible for a refund.
Any further questions feel free to contact our customer support team – 01872 560353.
